Author: Berts Njoroge
Tuesday, December 6, 2022

How To Turn off Touch Screen on Promethean Board



After using the Promethean board in your class or lecture room to conduct different activities like drawing, annotation, and writing. You get confused about how to turn it off after its usage. Many may see you as an expert when you know to turn off the touch screen, but in this case, you are not. Our guide will help you understand the steps.

There are seral ways to turn off the touchscreen on the Promethean board. The common methods used are a turn-on and off buttons and the remote for older versions. The method you choose to work with depends on the firmware version type of ActivePanel and Board. The older versions have different methods compared to the new models.

Many instructors face challenges when they want to turn off the touchscreen. In this guide, I will cover all the methods you can use to turn off the touch screen and how to upgrade and check your firmware for your Promethean board. Keep reading.

How To Turn off Touch Screen on Promethean Board

The most common method is the use of buttons which is straightforward. There are several types of Promethean boards. Common examples include ActiePanels 1,2, 3,4, Activepanel Nickel, cobalt, titanium, i-series and titanium pro, e.t.c. Each panel has different steps to follow.

So, how can you turn off the touch screen on the Promethean board? The next steps will cover the ways to turn off the touchscreen. Choose the one you feel works well with your model.

How To Turn off Touch Screen on Promethean Board

How to Turn Off Touch Screen on Promethean board on ActivPanel Titanium, Titanium Pro, and Cobalt

This type of series comes with buttons that you can turn on and off the touch functionality. On the panel, locate the touch buttons and the bottom and press them to turn the touchscreen functionality off. 

How to Turn Off Touch Screen on Promethean board on ActivPanel 6 and 5

ActivePanel 6 comes with buttons to turn on and off the functionality issues. ActivePanel 5 comes with a lock screen functionality located on the front part of the board. Press it when you want to disable the touch screen on your board.

How to Turn Off Touch Screen on Promethean board on ActivPanel 4.5

The earlier versions of active panels came with a remote to control the Promethean boards. The remote has a  LOCK button located at the lower parts of the remote. When you want to turn off the touchscreen functionality, you press the button on the remote to activate the settings.

How to Turn Off Touch Screen on Promethean board using ActiveManager

This is mainly for ActivBoard 500 Pro, which has not received any upgrades. When you open your taskbar or system tray, For windows, you can locate it at the bottom corner, while for Linux and macOS, you can find it at the top corner at the right.

Click on the icon to open its Control panel, providing you with all the settings. The panel will show you all the software descriptions, from hardware, connections, projector, options, ActiveEngage2, e.t.c. On all the tabs, click on the Pens option to open several tabs.

Unmark the option that says “ Use your fingers to operate the board” under the Touch options and click on the close button. Once you are through, the touchscreen feature gets disabled permanently. To get it back, follow the same steps and tick the box again.

How To Turn off Touch Screen With Updated Activboard Hid Firmware

How To Turn off Touch Screen on Promethean Board

When using older versions of ActiveBoards like ActivBoard, an ActivHub, an ActivSlate or ActivExpression, you must update to the latest version to avoid issues like a blue screen. When you perform an upgrade, you get the chance to use Windows Human Interface Device. The new upgrade comes with the following:

  • It provides you with the ability to hover over the ActivePen and use the calibration.
  • It will get rid of solid red and become red when the AtivebOard produces a LED flashlight.
  • It will be hard to disable the touchscreen functionality unless you use the steps below on Windows 7 and 10.

When you want to perform a firmware upgrade, ensure you connect it to an interactive display device and a 3m cable. Ensure it's connected to the Internet. Before going on, ensure you know the firmware of your ActiveBoard. 
Here is a list of the firmware versions per board

Type of active board

size

Firmware version

100

78

8.10

300

87

8.09

300

95

8.04

500

78

8.83

500

87

8.63

500

95

8.73

You can check the firmware version by clicking on the About this panel tab. After finding out that your firmware needs an upgrade, you can choose between the 100, 300, or 500 series.

How To Turn off Touch Screen on Promethean Board

To upgrade your firmware, follow the steps:

  • Hover over the taskbar and open the ActivManager Control Panel.
  • Access the ActivBoard and click on the Upgrade button.
  • Click on the Internet option and select load to connect to the servers.
  • You will get a prompt asking, “Do you want to change the firmware on the selected device?” Click on the Yes option.
  • The whole process will begin, wait until it reaches 100%. You will get an option to click OK when the process is over.

After the upgrade, follow the steps below to disable the touchscreen on Windows 7 and 10.

How To Turn off Touch Screen on the Promethean Board With Updated Activboard Hid Firmware on Windows 7

To disable the touchscreen on Windows 7 that uses the updated firmware. Follow the steps below:

  • Open your Windows 7 control panel.
  • Under the Pen and Touch options, there are several tabs, i.e. Pen options, Flicks, Handwriting, Touch, and Panning.
  • Click on the Touch tab, and you will get several options, i.e. Use your finger as an input device or Enable multi-touch gestures and inking. Uncheck the Use your finger as an input device box, click the Apply button, and click OK.

How To Turn off Touch Screen on Promethean Board

How To Turn off Touch Screen on Promethean Board With Updated Activboard Hid Firmware on Windows 10

In case you have connected your Windows 10 to the Promethean board, you can turn off the touchscreen by editing the Windows 10 registry file. Follow the steps below to turn off the touchscreen:

  • Press Win + R to open the empty run dialog.
  • Type regedit and Enter.
  • If you have an administrator password on your device, you will be prompted to enter it and click the Yes button to continue.
  • Navigate to the following directory HKEY_LOCAL_MACHINESOFTWAREMicrosoftWispTouch. 
  • In some cases, you can find the Touch directory missing, what you can do is create another directory with the name on the registry and click OK.
  • To create a new directory, right-click on the Registry Editor, choose the New option, then  DWORD (32-bit) Value.
  • Change its name to TouchGate and then double click on it and change the Value data to 0 and you are good to go.
  • Click the OK button and close the editor. You will have successfully disabled the touchscreen on your board.

Conclusion

For you to turn off the touch screen on the Promethean board easily, it's good to understand how to check their firmware and know the type of panel it uses. It makes the whole process easier for the users. Upgrading your firmware can be challenging for the first time, but the manufacturer provides guides to help you with that. If you have issues with your touch screens, you might need to look for professional repair services

I covered another article on how to turn on touch screen vibrations android. I believe it's something you might be interested in. See you there. 

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