After using the Promethean board in your class or lecture room to conduct different activities like drawing, annotation, and writing. You get confused about how to turn it off after its usage. Many may see you as an expert when you know to turn off the touch screen, but in this case, you are not. Our guide will help you understand the steps.
There are seral ways to turn off the touchscreen on the Promethean board. The common methods used are a turn-on and off buttons and the remote for older versions. The method you choose to work with depends on the firmware version type of ActivePanel and Board. The older versions have different methods compared to the new models.
Many instructors face challenges when they want to turn off the touchscreen. In this guide, I will cover all the methods you can use to turn off the touch screen and how to upgrade and check your firmware for your Promethean board. Keep reading.
The most common method is the use of buttons which is straightforward. There are several types of Promethean boards. Common examples include ActiePanels 1,2, 3,4, Activepanel Nickel, cobalt, titanium, i-series and titanium pro, e.t.c. Each panel has different steps to follow.
So, how can you turn off the touch screen on the Promethean board? The next steps will cover the ways to turn off the touchscreen. Choose the one you feel works well with your model.
This type of series comes with buttons that you can turn on and off the touch functionality. On the panel, locate the touch buttons and the bottom and press them to turn the touchscreen functionality off.
ActivePanel 6 comes with buttons to turn on and off the functionality issues. ActivePanel 5 comes with a lock screen functionality located on the front part of the board. Press it when you want to disable the touch screen on your board.
The earlier versions of active panels came with a remote to control the Promethean boards. The remote has a LOCK button located at the lower parts of the remote. When you want to turn off the touchscreen functionality, you press the button on the remote to activate the settings.
This is mainly for ActivBoard 500 Pro, which has not received any upgrades. When you open your taskbar or system tray, For windows, you can locate it at the bottom corner, while for Linux and macOS, you can find it at the top corner at the right.
Click on the icon to open its Control panel, providing you with all the settings. The panel will show you all the software descriptions, from hardware, connections, projector, options, ActiveEngage2, e.t.c. On all the tabs, click on the Pens option to open several tabs.
Unmark the option that says “ Use your fingers to operate the board” under the Touch options and click on the close button. Once you are through, the touchscreen feature gets disabled permanently. To get it back, follow the same steps and tick the box again.
When using older versions of ActiveBoards like ActivBoard, an ActivHub, an ActivSlate or ActivExpression, you must update to the latest version to avoid issues like a blue screen. When you perform an upgrade, you get the chance to use Windows Human Interface Device. The new upgrade comes with the following:
When you want to perform a firmware upgrade, ensure you connect it to an interactive display device and a 3m cable. Ensure it's connected to the Internet. Before going on, ensure you know the firmware of your ActiveBoard.
Here is a list of the firmware versions per board
Type of active board |
size |
Firmware version |
100 |
78 |
8.10 |
300 |
87 |
8.09 |
300 |
95 |
8.04 |
500 |
78 |
8.83 |
500 |
87 |
8.63 |
500 |
95 |
8.73 |
You can check the firmware version by clicking on the About this panel tab. After finding out that your firmware needs an upgrade, you can choose between the 100, 300, or 500 series.
To upgrade your firmware, follow the steps:
After the upgrade, follow the steps below to disable the touchscreen on Windows 7 and 10.
To disable the touchscreen on Windows 7 that uses the updated firmware. Follow the steps below:
In case you have connected your Windows 10 to the Promethean board, you can turn off the touchscreen by editing the Windows 10 registry file. Follow the steps below to turn off the touchscreen:
For you to turn off the touch screen on the Promethean board easily, it's good to understand how to check their firmware and know the type of panel it uses. It makes the whole process easier for the users. Upgrading your firmware can be challenging for the first time, but the manufacturer provides guides to help you with that. If you have issues with your touch screens, you might need to look for professional repair services.
I covered another article on how to turn on touch screen vibrations android. I believe it's something you might be interested in. See you there.